# DivergeIT > Managed IT services provider (MSP/MSSP) founded 1999. Headquarters: 2980 Columbia St, Torrance, CA 90503, with offices in Dallas, TX and Miami, FL, serving businesses across 25+ U.S. states. Response-time guarantees are written into agreements and backed by a $100 credit per miss. DivergeIT positions technology as a continuously operated capability — governance, lifecycle management, monitoring, training, measurement, and improvement delivered as recurring managed services — rather than one-time projects. Markdown renditions: append `index.html.md` to any directory URL (e.g. https://divergeit.com/pricing/index.html.md). ## Managed offerings - [ManageIT — Managed IT Services](https://divergeit.com/services/managed-it-services/): Complete IT operations in three tiers, from $1,575/month (Core) to $6,250/month (Pro). 15-minute response guarantee on every tier (24/7/365 on Pro). - [SecureIT — Cybersecurity](https://divergeit.com/services/cybersecurity/): Certified MSSP. 24/7 managed detection and response, from $450/month (Core) to $3,125/month (Pro). - [AmplifyAI — AI Success Team & Forward Deployed Engineering](https://divergeit.com/services/ai-solutions/): One team that governs and grows Microsoft Copilot or Anthropic Claude adoption. Forward Deployed Engineering from $14,800 per engagement, scoped to a measurable ROI; Success Team Plus from $1,900/month and Core from $1,000/month. - [AugmentIT — Co-Managed IT](https://divergeit.com/services/augmentit/): Co-managed model for internal IT teams — overflow help desk with a 15-minute response guarantee, after-hours coverage, and engineering depth (onsite server work, network architecture, forensic recovery), scoped per engagement. - [ComplyIT — IT Compliance](https://divergeit.com/services/it-compliance/): Audit-ready evidence for HIPAA, CMMC, ISO 27001, CIS, NIST. Core is included with every ManageIT tier; Plus $6,890/month; Pro $11,500/month. - [ConsultIT — Strategic IT Consulting & Cloud](https://divergeit.com/services/strategic-it-consulting/): IT strategy, fractional CIO leadership, cloud migration and management across Azure/AWS/Google Cloud, data & analytics, automation, vendor optimization, and M&A technology support. ## Capabilities - [Operational AI](https://divergeit.com/capabilities/operational-ai/): Running Copilot/Claude as a governed, measured capability. - [AI Governance](https://divergeit.com/capabilities/ai-governance/): Enforced acceptable-use policy, shadow-AI detection, permissions, cost controls. - [Modern Endpoint Operations](https://divergeit.com/capabilities/modern-endpoint-operations/): Intune, patching, lifecycle, asset management, reporting. - [Continuous Security Operations](https://divergeit.com/capabilities/continuous-security-operations/): 24/7 monitoring, response, policy tuning, executive reporting. ## Articles & guides - [Blog](https://divergeit.com/blog/): 120+ articles on managed IT, cybersecurity, compliance, and AI — every post also available as markdown (append `index.html.md`). Topic hubs at https://divergeit.com/blog/topics/. - [RSS feed](https://divergeit.com/rss.xml): full article index with dates, authors, and categories. - [Resources](https://divergeit.com/resources/): practical checklists and evaluation guides (MSP pricing, cyber readiness, FFIEC baseline, MSP transition). - [Ebooks & white papers](https://divergeit.com/ebooks-white-papers/): two white papers (The AI Capability Gap; Cybersecurity in an Era of Escalating Risk) as open PDFs, plus five ebooks on IT compliance, AI governance, choosing an MSSP, choosing an MSP, and help desk outsourcing. - Full URL inventory with last-modified dates: https://divergeit.com/sitemap-index.xml ## Locations - [Los Angeles / South Bay](https://divergeit.com/locations/los-angeles/): HQ at 2980 Columbia St, Torrance, CA 90503. - [Dallas–Fort Worth](https://divergeit.com/locations/dallas/): Texas office at 580 Belleview Dr, Suite 205, Plano, TX 75024. - [Miami](https://divergeit.com/locations/miami/): Florida office. ## Key pages - [Pricing](https://divergeit.com/pricing/): Published tier pricing for ManageIT, SecureIT, AmplifyAI, and ComplyIT. - [RITIS](https://divergeit.com/ritis/): DivergeIT's in-house Real-Time IT Intelligence System — one score across users, devices, support, productivity, and licenses, with a published methodology and a 14-day demo. - [Credentials](https://divergeit.com/credentials/): Top 1% Microsoft Partner, SOC 2 certified by AICPA, Certified MSSP. - [Careers](https://divergeit.com/careers/): Open positions (live from the ATS) plus how the team works. - [Industries](https://divergeit.com/industries/): Financial services, healthcare, legal, professional services, logistics, entertainment & sports, nonprofits, manufacturing. - [Why DivergeIT](https://divergeit.com/why-divergeit/): Guarantees, credentials, 98% CSAT, 96% retention. - [Contact](https://divergeit.com/contact/): Sales 1-866-453-5207, sales@divergeit.com, discovery-call scheduler. - [Brand & style guide](https://divergeit.com/brand/): Logos (downloadable), colour tokens, typography, components, imagery and voice rules for anyone or any agent producing DivergeIT material. Machine-readable tokens: https://divergeit.com/brand/tokens.json