How a Professional Services Company Deployed a Private ChatGPT for 50 Users Without Risking Their IP

Industry

Professional Services

 

Challenge

Employees at a professional services company were already using public AI tools, putting confidential client work, brand assets, and proprietary creative IP at risk. With no formal AI governance in place, leadership needed a solution the team could adopt immediately, without technical training or workflow disruption

Results

50 Users Onboarded | Zero Public AI Exposure | Teams & Slack Integration

Key Product

Amplify AI Custom Solution

What changed: Public AI tools became a fully managed, private ChatGPT-equivalent — built inside the client's own Azure environment, live for all 50 users, with zero IP exposed.

About Our Customer

advanced divider

Our customer is a professional services company whose team relies on generative AI daily to support client work, brand development, and creative production. As adoption grew organically across the team, so did the exposure: employees were already using free, consumer-grade AI tools, putting sensitive client materials and original creative IP at risk of being routed through third-party systems the company didn’t control. With no formal AI governance in place and a team that needed something simple to adopt, the company partnered with DivergeIT to bring AI use in-house, without slowing down the work it was meant to support.

The Challenge

A professional services company wanted to give their team the productivity benefits of generative AI, but employees were already using free, consumer-grade AI tools across the business — creating real risk that confidential client work, brand assets, and proprietary creative IP could end up training third-party models. There was no formal AI governance or acceptable use policy in place, and leadership needed a way to close that gap without asking a non-technical creative team to adopt something complicated.

The solution also had to integrate cleanly into the tools the team already relied on every day. Anything that required employees to change how they worked, or that demanded deep technical training, was going to fail on adoption alone — no matter how secure it was on paper.

The Solution

By transitioning to DivergeIT’s PrivateAI service, the company launched a fully managed, private ChatGPT-equivalent inside their existing Microsoft Azure environment — giving their team the same generative AI productivity gains without ever routing a prompt, response, or data point outside their own tenant.

The rollout came together in three parts. DivergeIT provisioned Azure OpenAI services directly inside the client’s tenant, paired with a branded internal web portal so the tool felt native to the business rather than bolted on. From there, the AI assistant was connected directly into Teams and Slack, meeting employees inside the tools they already used instead of asking them to learn something new. Finally, DivergeIT layered in governance: filtering public AI sites, documenting privacy policies, and training employees on safe use, so the shift away from consumer AI tools was enforced by the environment itself, not just a policy document.

The Results

The company now gives all 50 users the full productivity benefit of generative AI, with every prompt and response staying inside their own Azure environment instead of a public AI vendor’s servers. Public consumer AI tools are blocked outright, removing the shadow AI risk that existed before the engagement, and the team adopted the new tool quickly since it lives inside the same Teams and Slack workflows they already used daily.

Just as importantly, the company now has documented AI governance and an acceptable use policy where none existed before — giving leadership a defensible answer the next time a client, partner, or regulator asks how their creative IP is protected in an AI-enabled workflow.

About DivergeIT

DivergeIT is a premier provider of Managed IT Services, Cybersecurity Solutions and AI Solutions. Backed by over two decades of experience, we bring mastery of complex IT environments and the urgency required to deliver solutions that are both innovative and reliable. Our organizational maturity and culture of excellence create the foundation for lasting partnerships, where client satisfaction is not just a goal, it is a standard. With DivergeIT, you gain a trusted partner committed to driving measurable value and long-term success.

Share This With Your Team

Save the case study as a PDF and share it with anyone in your organization who is evaluating IT partners or looking for a better way forward.

We Should Talk About Your IT

Your Organization
Deserves Great IT Support
Managed IT That Performs | Cybersecurity That Protects

Search

Categories

Recent Posts