AI Services Purpose Built For Your Organization
Artificial intelligence (AI) is everywhere. You can’t go a day without hearing about AI this and AI that. Only 10-20% of U.S. organizations are using AI in a meaningful, intentional way. The answer is that most organizations are using AI as a solution looking for a problem.
Our approach is different. We believe AI, when “purpose built” can take organizations from “dabbling in” to really solve business challenges that will have a tremendous impact on their organization.
How DivergeIT Delivers AI Solutions for Your Organization
As a top Microsoft Partner in the United States, DivergeIT has worked directly with the Microsoft product team to develop a framework for building and deploying Microsoft Co-Pilot for customers. With this collaborative approach we help organizations roll out Microsoft Copilot the right way, configuring it securely, governing how it accesses your data, and guiding your team through adoption so that the productivity gains are real and the risks are managed. As Microsoft 365 Agents become generally available, we are positioned to help you navigate what that means for your environment and how to put it to work before your competitors do.
For organizations running Google Workspace, DivergeIT provides a parallel path to AI adoption through Google Gemini. We help you govern how Gemini interacts with your Workspace environment, establish the right model framework for your organization, and ensure your AI adoption is structured, secure, and aligned to how your team actually operates.
If you’re starting to code and develop on Anthropic’s Claude AI Platform, DivergeIT brings the experience and expertise to ensure your AI code is structurally sound and, when deployed, doesn’t create a cybersecurity risk for your organization.
Beyond the platforms your business already uses, DivergeIT builds custom AI agents and automated workflows tailored to your specific operational needs. Whether you need internal agents that support your team or external agents that interact with customers, we design, build, and deploy AI solutions that automate meaningful work and create measurable efficiency. Our agentic workflow platform allows us to create intelligent automations that go beyond simple task management and into the kind of strategic AI use that transforms how your business operates.
DivergeIT provides AI as a managed service for those organizations that have enabled their organization to do “vibe coding” and building of agents, but want to manage the security, support, and deployment to ensure operational governance and security throughout the system.
Microsoft Copilot Deployment and Governance
Google Gemini Deployment and Governance for Google Workspace
Anthropic Claude Deployment and Governance
Custom AI Agent Development and Workflow Automation
What Sets DivergeIT Apart as
an
AI Services Partner
AI adoption done well requires more than access to the right tools. It requires a partner who understands your environment, knows the platforms inside and out, and has already done the work of figuring out what AI can and cannot do reliably in a business setting.
DivergeIT uses and leverages AI throughout our own operations every day. We have built AI agents, automated workflows, and governance frameworks inside real environments. We bring that operational experience directly to our clients, which means the guidance we give is grounded in what actually works, not just what sounds good in a presentation.
What AI Adoption Can Look Like Inside Your Organization
Every organization is at a different point in its AI journey. Whether you are just beginning to evaluate what artificial intelligence means for your business or looking to accelerate adoption with custom-built solutions, DivergeIT meets you where you are and builds a path forward that fits your environment, your team, and your goals.
Our AI services range from Microsoft Copilot and Google Gemini deployment and governance to fully custom AI agent development and agentic workflow automation. We work across Microsoft 365, Google Workspace, and purpose-built platforms to deliver AI that is practical, governed, and built to create real business value.
What Our Clients Say About Us
Find out why so many companies prefer us over others!
Suzanne L.
Our IT partner for over 15 years!
"DivergeIT has been our IT partner for over 15 years. They are exceptional managers of our IT environment, and they’ve been in sync with our business goals every step of the way"
Richard C.
Big enough to be the best, but also small enough to care
"We wanted an IT partner that was big enough to be the best, but also small enough to care about us and make us a priority and I feel very happy with our decision to partner with DivergeIT.
RITIS has been a game changer for my business by aggregating all my data in real-time from my infrastructure, Microsoft 365, and accounts, enabling me to meet audit and compliance requirements and make intelligent business decisions, giving me a big boost in confidence."
Peter G.
Exceed our service level expectations...
“I highly recommend DivergeIT. They’ve been our IT provider for 5 years and continue to exceed our service level expectations by every measure."
David E.
We can maintain complete focus
"We chose DivergeIT to manage our corporate IT so we can maintain complete focus on running our core business."
Eric M.
I’m able to focus solely on growing
"Before DivergeIT, valuable parts of my day were used for IT issues and now I’m able to focus solely on growing & managing my business while leaving all the IT issues to them."
Charles S.
High-quality managed services
“DivergeIT perfectly augments our internal IT team with specialized subject matter experts, high-quality managed services, and well-scoped project consulting."
Greg H.
One of the best decisions we've made
"In this world of specialization, outsourcing to DivergeIT is one of the best decisions we have made, which has freed us up to focus on what we do best."
Alex B.
They have never let me down
"For over 10 years I’ve relied on DivergeIT to completely manage all of our IT systems and they have never let me down, which isn’t easy in our industry."
Darren K.
Outstanding customer service
“One of DivergeIT’s greatest strengths is their ability to provide outstanding customer service while completely supporting our Information Technology Systems."
Linda A.
Never have to stress about any down time.
“Our attorneys and staff don’t ever have to stress about any down time. The team at DivergeIT has us working smoothly and seamlessly every day. No IT loss-time equates to maximum efficiency for our clients!”
Gary R.
They produced an amazing AI tool...
"We had an excellent time working with the DivergeIT Team! The team produced an amazing AI tool that is going to maximize our team's efficiency."
Bijan R.
Highly recommend talking to this team of engineers
"When we sold our nationwide business, DivergeIT was a great IT resource for us. They conducted a complete IT health assessment for us making our buyer feel confident that our IT environment was safe. This was an essential part of our acquisition. Highly recommend talking to this team of engineers. They are also very fairly priced."
Bedrock Fiduciaries
We hired DivergeIT to help us really tighten things up
"We take data security very seriously, and though we felt we had a lot of good protocols in place, we hired DivergeIT to help us really tighten things up. They customized their approach to our needs and were able to very surgically and efficiently help us do just that. Many thanks to the team at DivergeIT."
Sahar S.
They were prompt, professional and fair every step of the way.
"When I needed my IT project completed in a timely manner and wanted to make sure it was done properly, DivergeIT came through. They were prompt, professional and fair every step of the way."
Richard P.
Friendly service
"Excellent, fast, and friendly service."
Remi W.
Extremely helpful
"Extremely helpful and made the process simple."
Graham H.
Couldn't be happier with their service and support!
"DivergeIT helped my office migrate to a cloud system and their team was fantastic. Our project was completed flawlessly, on time, and on budget. They keep our data safe and secure and have been extremely quick to help when we need it. Couldn't be happier with their service and support!"
Carmen B.
DivergeIT's help desk is always very supportive
"DivergeIT's help desk is always very supportive and responsive, even when I don't know what I am talking about. Making is more difficult to diagnose system's issues. The team is very friendly and often offers alternatives if I am having difficulty finding an application solution. I would recommend the DivergeIT team without reservation."
Scott M.
Very happy with the entire process
"Recently made the transition to DivergeIT and very happy with the entire process."
DivergeIT Difference
We enable your organization to move faster, operate more securely, and scale with confidence by aligning IT directly to the way your organization runs.
Our approach focuses on operational outcomes, ensuring technology enables productivity, protects the business, and supports growth. Everything we do is intentional and measurable, giving you as a leader clear visibility into performance, risk, and value.
We are fanatical about your organization and how we serve you. We do not just respond, we anticipate. Our team acts as an extension of yours, combining urgency, speed, expertise, and proactive guidance to resolve issues before they impact your business. You are not an IT ticket. You are an organization that deserves a partner fully focused on supporting you.
IT security is foundational, not an add-on. Cybersecurity, compliance, and risk management are integrated into every layer of your IT environment, ensuring protection is continuous, integrated, and aligned to your organization’s risk profile. We partner with best-in-class cybersecurity and compliance technology to stay ahead of those who want to harm your organization.
We do not hide behind SLOs. We own outcomes. Our performance is proven and backed by real-time reporting on ticket resolution analytics, system uptime, and satisfaction surveys completed for every closed ticket. Through our Owning IT philosophy, we assume full responsibility for delivering measurable results, backed by performance guarantees and real-time visibility into service metrics, uptime performance, and client satisfaction.
IT solutions and support should fit your business, not the other way around. We design solutions that scale with you, adjust as your priorities shift, and stay simple without sacrificing your security, control, or outcomes.
Ease is built into every stage of our engagement model. From a disciplined sales process and transparent pricing structure to a carefully managed onboarding plan, we eliminate ambiguity and set clear expectations from day one. Our ongoing support model focuses on clarity, responsiveness, and collaboration, which has earned us a 98% client satisfaction rate and 96% client retention. And if circumstances ever require a transition, we handle it professionally and systematically without disruption or resistance.
Frequently Asked Questions About AI Services for Business
DivergeIT offers Microsoft Copilot deployment and governance, Google Gemini adoption and governance for Google Workspace environments, and custom AI agent development including internal and external agents and automated agentic workflows. We help businesses adopt AI safely, strategically, and with the right governance in place from day one.
Microsoft Copilot is an AI assistant built into Microsoft 365 that can draft emails, summarize meetings, surface documents, and automate tasks across Teams, Outlook, SharePoint, and more. DivergeIT helps organizations deploy Copilot securely, configure permissions correctly, and govern how it interacts with business data so the productivity gains are real and the risks are managed.
An AI agent is an autonomous system that can take action inside your environment including sending emails, accessing files, running workflows, and completing multi-step tasks without requiring a human to approve each individual step. Unlike a basic AI assistant, agents act rather than just respond. DivergeIT builds custom AI agents for both internal operations and external customer-facing use cases, giving organizations the ability to automate meaningful work at scale.
Every AI engagement begins with a review of your environment, your current access controls, and what policies need to be in place before AI agents begin operating on your behalf. We help you define who can build agents, what data they can access, and what guardrails need to be in place to keep your organization protected and compliant. AI governance is not an afterthought in our engagements. It is the starting point.
Microsoft Copilot is safe when deployed in a properly configured environment. The risk is not the technology itself. It is the permissions and governance around it. Copilot inherits the access of the user, which means overpermissioned environments can surface data that employees were never meant to see. DivergeIT conducts a full environment review before deployment to ensure your configuration is secure and your data is protected.
Yes. DivergeIT supports AI adoption across both Microsoft 365 with Copilot and Google Workspace with Gemini. We help organizations on either platform establish the right governance framework and model structure for responsible and effective AI use.
An AI assistant responds to prompts and requires human input to produce an output. An AI agent is designed to pursue goals autonomously, taking action across connected systems without requiring approval for each individual step. Understanding this distinction is critical for any organization deploying AI, because the governance requirements are fundamentally different.
The best starting point is a conversation with our team. We will assess where your organization is today, what AI capabilities are already active in your environment, and what a responsible and practical path forward looks like for your specific situation.
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