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// Since 1999

IT's in our nature.

DivergeIT was founded in 1999 with a simple conviction: organizations deserve a dependable, strategic approach to IT — proactive, built on prevention, performance, and partnership, not reactive break-fix. 27 years later, that model serves mid-sized businesses and enterprises across more than 25 states.

// Our values

Inside DivergeIT, our values have names

Every new team member is introduced to the company through four named values — how they learn, what they've mastered, who they protect, and how they move. They're the measure for every hire and every promotion. Now you know them too.

A connected technical workbench representing learning, technical craft, protection, and coordinated precision
One connected system. Four ways of working. Every object has a role; every role protects the outcome.
A figure seated in meditation, waves of learning radiating outward
Yogi

Continuous learning

Technology doesn’t hold still, and neither do we. Certifications, labs, and lessons written down after every incident — here, leveling up is part of the job description, not a perk.

A flying-V electric guitar, mid-performance
Rockstar

Technical proficiency

Depth you can verify, not scripts read aloud. The engineer who picks up has done the work at every layer — and can explain it in plain language.

A shield protecting the three brand squares
Guardian

Protects team & partners

We defend the people who trust us: your data, your users, your reputation — and each other. When something goes wrong, a Guardian steps toward the problem, not away from it.

A racing wheel beside a stopwatch, over a checkered strip
PIT Crew

Speed & precision

Fast and right are the same job. Everyone knows their role before the car stops — that discipline is why response times measured in minutes hold up under pressure.

// Leadership

The people accountable to you

Jarrod Koch, Chief Executive Officer at DivergeIT

Jarrod Koch

Chief Executive Officer

Leads DivergeIT with a focus on agility, attention to detail, and award-winning client initiatives.

Jim Lambert, Founding Partner at DivergeIT

Jim Lambert

Founding Partner

Professor, advisor, and philanthropist. An IT leader with global impact and a board member of multiple nonprofits.

Roshi Brigham, VP of Business Development at DivergeIT

Roshi Brigham

VP of Business Development

Over 20 years in technology sales and marketing, specializing in strategic partnerships.

William Collins, Chief Marketing Officer at DivergeIT

William Collins

Chief Marketing Officer

Over 30 years in technology marketing, driving brand growth and client acquisition.

Connor Bescos, VP of Operations at DivergeIT

Connor Bescos

VP of Operations

IT expert with hundreds of infrastructure consultations, including work with the Kia Forum and the LA Clippers.

Plus the engineers

Cloud, security, network, and AI specialists across three offices

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// The AI teammates

Three names you'll hear on our team roster

We practice what we deploy. These AI systems work every DivergeIT account, supervised by the humans above.

GRAICE

Voice support

Answers and routes support calls so a human engineer picks up with full context.

KAI

Knowledge assistant

Surfaces documentation and environment knowledge instantly for faster resolutions.

AIDEN

Ticket triage

Classifies and prioritizes incoming tickets the moment they arrive, day or night.

// Locations

Coast to coast, three home bases

Point Vicente Lighthouse on the Palos Verdes coastline at dusk
Point Vicente, Palos Verdes — our backyard since 1999

Headquarters

Torrance HQ

2980 Columbia St, Torrance, CA 90503

Regional office

Dallas

500 S Ervay St, Suite 120A, Dallas, TX

Regional office

Miami

1395 Brickell Avenue #800, Miami, FL

27 years in. Ready when you are.

A discovery call with our team, not a sales pitch. We assess your current state and show you exactly what a response guarantee — backed by a $100 credit — would mean for your operations.

Get Started → Call sales · 1-866-453-5207

Response < 5 min · $100 credit if missed