The person who answers still knows your name.
We grow by adding small teams that own a set of clients, not by adding a bigger call center.
// Where we’re going
The best IT provider west of the Mississippi. Next, the largest.
Owning IT is in our nature.
We’ve spent 27 years earning a reputation one client at a time. Now we’re going to be the biggest IT company in the West, without ever becoming the kind of IT company you have to chase.
// Why we say “best”
Anyone can say it. Here’s what backs ours.
96%
Clients who stay
Year over year
98%
Client satisfaction
Measured on every closed ticket
Top 1%
Microsoft partners
In the USA
We also publish the number we’re least proud of. See last quarter’s scorecard, misses included. Being the best means showing you the whole report card.
// Before & after
Why bigger is better for you
Before: Your IT company is two people. When one is on vacation, you wait.
With DivergeIT: There’s always a bench. Someone who knows your setup picks up, every time.
Before: The one engineer who understands your network gives notice.
With DivergeIT: Your setup is written down and shared across a team, so nothing walks out the door.
Before: You open a second office and your provider can’t get there.
With DivergeIT: We grow where our clients grow, with local people across the West.
Before: A big security problem is bigger than the shop you hired.
With DivergeIT: Security, cloud, network and recovery specialists are already on staff.
// What won’t change
Bigger never means you get less of us.
Our prices stay on the website.
Growing doesn’t change what we charge or how we tell you. You’ll see it before anyone calls you.
Our promises stay in writing.
Response times stay in your contract, and we still credit you $100 when we’re late.
Our report card stays public.
We publish how we did every quarter, including the numbers we missed.
// How we get there
The same way we got here.
One owner at a time who tells another owner. We started in the South Bay in 1999. Today we have offices in Los Angeles, Dallas and Miami, and clients in more than 25 states. Next we’re putting people on the ground across the West.
Our clients in Florida and everywhere else aren’t going anywhere. Neither are we.
Want to help build it?
We’re hiring engineers who want to own the fix, not just close the ticket.
See open roles →
We'll take it from here.
Grow with the IT company that’s growing with the West. You run the business. We’ll own the IT.
Talk to a real person today →
Call us · 1-866-453-5207
A real person in minutes · $100 credit if we’re late