// Healthcare
Patients get seen on time. Their data stays private.
Owning IT is in our nature.
Scheduling, charts and imaging stay up, patient data stays locked down, and when HIPAA questions come up, we answer them.
// Sound familiar?
- “There’s a waiting room full of patients and we can’t pull up a chart.”
- “I’m a doctor, not a HIPAA expert.”
- “The imaging vendor says it’s our network. Our network guy says it’s them.”
// What it’s like with us
- Charts and schedules are up when the first patient walks in.
- HIPAA questions get answered by people who know them.
- We deal with the imaging vendor, so you can see patients.
You see patients. We’ll deal with the rest.
// Before & after
What changes when we own it
Before: Systems go down during clinic hours.
With DivergeIT: We watch them all day, and a person answers in minutes.
Before: HIPAA risk assessments get put off.
With DivergeIT: We run them, keep the records and walk you through them.
Before: Vendors point at each other.
With DivergeIT: We call the vendor. You see patients.
// What this industry needs
What we deliver for healthcare teams
Clinical environments, medical practices, and healthcare technology companies require IT infrastructure that protects patient data, supports care delivery, and meets HIPAA obligations at every layer.
DivergeIT designs and operates healthcare environments where uptime supports care, access controls protect PHI, and compliance documentation is ready before the auditor asks.
- HIPAA control mapping and audit-ready evidence
- PHI access controls and encryption at every layer
- EHR and clinical application support
- Ransomware-resilient backup and recovery
- Security awareness training with tracking
- 24/7 support for around-the-clock care delivery
// How we deliver
The services behind the outcome
Most industry engagements combine managed operations, layered security, and audit-ready compliance.
SecureIT
Cybersecurity Certified MSSP protection across every layer: email, endpoint, network, and cloud. 24/7 human-led detection and response.ComplyIT
IT Compliance Audit-ready documentation, framework alignment, and evidence gathering for HIPAA, CMMC, ISO 27001, CIS Controls, and NIST.ManageIT
Managed IT Complete IT operations: help desk, devices, servers, network, cloud, and backups. Three transparent tiers with guaranteed response times.// FAQ
Healthcare questions, answered
Does DivergeIT support HIPAA compliance?
Yes. ComplyIT Pro includes HIPAA control mapping with audit-ready evidence, and healthcare environments are built with PHI access controls and encryption at every layer. Policies, risk assessments, and documentation are maintained continuously — ready before the auditor asks — and security awareness training with tracking keeps staff compliance documented too.
What does managed IT cost for a medical practice?
Pricing is public, published in full on our pricing page. ManageIT has three per-user tiers, and healthcare organizations that need around-the-clock coverage and advanced security typically choose ManageIT Pro, which carries a 15-minute response guarantee 24/7/365 and SecureIT Plus. Published starting prices assume a 3-year agreement.
Do you support EHR and clinical applications?
Yes. EHR and clinical application support is a core part of our healthcare work, backed by 24/7 support for around-the-clock care delivery. Response times are guaranteed in writing — 15 minutes on every tier — and a call or chat reaches a live expert within 5 minutes, or you receive a $100 credit toward your next invoice.
How do you protect patient data from ransomware?
In layers: endpoint detection and response with automatic threat response, email security against phishing, DNS-layer filtering, and 24/7 human-led monitoring on SecureIT Plus and Pro. Backup is ransomware-resilient and recovery is tested, so a compromised system does not become compromised care.
Who handles support outside business hours?
We do. ManageIT Pro includes 24/7/365 support with a 15-minute guaranteed response across all channels — built for clinical environments where care does not stop at 5pm. On SecureIT Plus and Pro, a dedicated security team also monitors the environment around the clock.
We'll take it from here.
You focus on patients. We’ll handle the rest.