// Manufacturing
Keep the line running.
Owning IT is in our nature.
When a PC on the floor, the network or the ERP goes down, we’re already on it, so production never waits on IT.
// Sound familiar?
- “The line’s down because one PC on the floor won’t boot.”
- “The shop floor and the office are on the same network, and I know that’s bad.”
- “Our ERP guy retired and took the passwords with him.”
// What it’s like with us
- The line keeps running, with someone watching every PC on the floor.
- The shop floor and the office each have their own protected network.
- Every system is documented, so know-how never walks out the door.
Uptime is our job.
// Before & after
What changes when we own it
Before: One machine can hold up the line.
With DivergeIT: We see it first and a person is on it in minutes.
Before: Plant and office share one open network.
With DivergeIT: We separate them, so one bad click can’t reach the floor.
Before: Know-how lives with a few people.
With DivergeIT: We document every system as we go, so nothing depends on one person.
// What changed for them
“They've been our IT provider for 5 years and continue to exceed our service level expectations.”
// What this industry needs
What we deliver for manufacturing teams
In manufacturing, unplanned downtime is not an inconvenience — it is a direct hit to production output and revenue. Every hour a line waits on IT is an hour of lost throughput.
DivergeIT builds uptime-first infrastructure for manufacturers: monitored networks on the floor, segmented OT/IT environments, and response guarantees measured in minutes, not mornings.
- Uptime-first infrastructure and monitoring
- OT/IT network segmentation and security
- ERP and production system support
- Plant-floor wireless and device management
- CMMC readiness for defense supply chains
- Disaster recovery matched to production schedules
// How we deliver
The services behind the outcome
Most industry engagements combine managed operations, layered security, and audit-ready compliance.
SecureIT
Cybersecurity Certified MSSP protection across every layer: email, endpoint, network, and cloud. 24/7 human-led detection and response.ComplyIT
IT Compliance Audit-ready documentation, framework alignment, and evidence gathering for HIPAA, CMMC, ISO 27001, CIS Controls, and NIST.ManageIT
Managed IT Complete IT operations: help desk, devices, servers, network, cloud, and backups. Three transparent tiers with guaranteed response times.// FAQ
Manufacturing questions, answered
Can DivergeIT help with CMMC readiness for defense contracts?
Yes. CMMC readiness for defense supply chains is a specific need we build for, and ComplyIT Pro includes CMMC control mapping, audit support, and evidence gathering. Core and Plus tiers align your environment to CIS Controls and the NIST Cybersecurity Framework along the way.
How do you prevent unplanned production downtime?
With uptime-first infrastructure: monitored networks on the floor, continuous patching, and disaster recovery matched to production schedules. Response guarantees are measured in minutes, not mornings — 15 minutes on every ManageIT plan, 24/7/365 on Pro — and a call or chat reaches a live expert within 5 minutes, or you receive a $100 credit.
Do you secure OT environments as well as IT?
Yes. OT/IT network segmentation and security is core to our manufacturing work, and SecureIT Pro adds Zero Trust segmentation that contains threats and limits lateral movement — so a compromised office workstation does not become a compromised production line. Firewall rule reviews and IDS/IPS monitoring keep the boundary maintained.
Do you support ERP and production systems?
Yes. ERP and production system support, plant-floor wireless, and device management are all in scope, with 24/7 monitoring behind them. RITIS, our Real-Time IT Intelligence System, gives leadership live visibility into the health of the environment the line depends on.
What does managed IT cost for a manufacturer?
Pricing is public, published in full on our pricing page. ManageIT has three per-user tiers, from business-hours support on Core to 24/7/365 on Pro, all with a 15-minute guaranteed response, and SecureIT adds per-device security alongside it. Published starting prices assume a 3-year agreement.
We'll take it from here.
You focus on output. We’ll handle the rest.