RITIS · Productivity
Are you using what you are paying for?
You see Email, Teams, Files and Copilot adoption for each of your people, service accounts excluded. This sample covers 94 licensed people. Copilot at 17% is the number most organizations do not have and cannot defend at renewal.
99%
Teams
78%
Files
80%
Copilot
17%
Adoption per person, not licenses sold
Each of your licensed people shows their last real activity in Email, Teams, Files and Copilot. The tiles are those people counted, service accounts excluded so nothing is flattered. The 17% Copilot figure stays on the page because it is your honest starting point for a renewal conversation, not a marketing problem.
What gets fixed for you
Each of these is a finding with a Find action behind it, so you see the exact records involved.
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Copilot licenses never used
Seats assigned and never prompted once. Candidates for enablement now or reclaim at renewal.
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Light users on full licenses
People using email only while you pay for the full suite. Downgrade candidates, listed by name.
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Teams non-adopters
The people behind the 78%, named for targeted enablement rather than another all-staff email.
Your questions about productivity
- How is a user counted as active?
- A real action in the service within the last 30 days: a sent email, a Teams message or meeting, a file opened or edited, a Copilot prompt issued. Holding a license does not count as using it.
- Does this include service accounts?
- No. Service and shared accounts are excluded so your percentages describe people. Including them either flatters email adoption or drags everything else down, and both distort your decision.
- How do I lift Copilot adoption?
- Start with the 16 people who tried it and stopped: they had a reason. Your team gets targeted enablement on real workflows, then you reclaim the seats that still sit idle at renewal instead of renewing them out of habit.